How To Whitelist Our Emails

Let’s make sure Katy’s emails get in your inbox!

Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block the e-mails you want to get, like the weekly updates we send to our email subscribers.

To make sure that all of our emails are landing in your inbox moving forward, follow these tips and tricks:

Click the plus next to your email program to get instructions about how to add us to your address book, safe sender list, or whitelist.

Option A: Open the email in your inbox and hover over the sender’s name. Select “Add to contacts” to save the sender to your Contacts list

Option B: You can also whitelist in Gmail before opening the email. Just hover over the sender’s name next to the subject line and select “Add to contacts” to save to your contacts list.

How To Move Senders To Your Gmail Primary Tab: Drag the email from your Promotions tab to your Primary tab. When asked, “Do this for future messages?” select “Yes”

1. Tap the sender’s “from” name
2. Choose “Create New Contact”
3. Tap “Done” to save

1. Tap the picture of the sender
2. Tap the add to contacts icon
3. Tap “Create new contact”
4. Choose the correct account if you are signed into multiple email addresses
5. Tap the checkmark to save

1. Open the email in your inbox
2. Click on the sender’s email address
3. Click “Add to Contacts”

1. Open the email in your inbox.
2. Right-click “Click here” to download images in the gray bar at the top of the message.
3. Click “Add Sender to Safe Senders List.”

1. Open the email in your inbox
2. Click on the sender’s email address
3. Click “…”
4. Choose “Add to contacts”
5. Add additional information if needed
6. Click save to finish

1. Open the email in your inbox
2. Click on the sender’s email address
3. Click “Add”
4. Add additional information if needed
5. Click save to finish

1. Click “Contacts” in the left toolbar
2. Click “New Contact”
3. Add contacts information
4. Choose “Add Contact” to save

If your email provider wasn’t listed with instructions, please get in touch with your ISP’s customer service team for their instructions.